Client & connection
Login, 2FA, device registration, unavailable locations, tunnel provisioning and connection state.
Help for the VPN
you actually use.
Account access, client setup, WireGuard connectivity, devices, billing and dedicated node provisioning all use one support path.
Billing
VPN subscriptions, payment issues, renewals and Stripe billing portal access.
Dedicated VPN
Node assignment, readiness and provisioning state for dedicated VPN services.
Need help?
Open a ticket from your Xensec account.
Authenticated support keeps account and VPN-service context attached to the conversation.