Service questions
Setup details, requirements, delivery updates and product guidance.
Secure Digital Solutions
Support for every stage of your service.
Ask a question before checkout, get help with an active service, or report a security concern. Existing customers should use the dashboard so support can see the right service context.
Billing support
Checkout, invoices, renewals, subscriptions and payment issues.
Technical context
VPN configurations, setup guidance, device connection issues and account access.
Security contact
Abuse reports, suspicious activity, account concerns and misuse reports.
Contact Xensec
Use the channel that fits your request.
For active services, the customer dashboard is best because your ticket can be linked to the correct service. For pre-sales, abuse or public contact, use the options below.