What to report here
Use this contact path for suspected misuse of Xensec services, phishing or impersonation involving Xensec, unauthorized activity, suspicious account access, or urgent security concerns.
What to include
Include timestamps, URLs, screenshots, service/order references, email headers or other evidence that helps us understand and verify the issue.
Customer support
If you are an existing customer with a normal billing, VPN setup or connection question, use the customer dashboard ticket area for faster context-aware support.
Responsible reporting
Do not include unnecessary personal data or secrets. For vulnerability reports, provide enough technical detail to reproduce the issue safely without causing disruption.